FAQs

HOW LONG DOES SHIPPING TAKE?

Shipping takes 7 business days.

IS THERE FREE SHIPPING?

We offer free standard on all orders above PKR 5,000/-

WHAT IF MY ITEMS ARE DAMAGED OR INCORRECT?

We at Balance focus on quality product. If for any reason, you feel the product is not up to the mark, you have the option to have your items exchanged.

CAN I BUY BALANCE PRODUCTS SOMEWHERE OTHER THAN THE WEBSITE?

No, Balance is an exclusively online brand. This way we can ensure that you get the best product at a reasonable price, as we skip all the unnecessary expenses that come along with traditional retail.

HOW DO I PAY?

You can avail option of COD (cash on delivery).

WHAT IS BALANCE PRIVACY POLICY?

BALANCE is committed to protecting and respecting customers privacy. Data is handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software which cannot be read by any third party.